New Checklist Aims to Help Universities Improved Digital Offerings

Online learning is picking up speed in higher education as a college experience offering more flexibility and convenience for students and teachers alike, as well as opening doors to students who may not be able to attend classes on campus.

However, not every online program may be up to par with traditional higher education offerings, causing a negative perception of an otherwise useful alternative for students.

In a recent survey from customer experience design agency Verndale, 60 percent of respondents ages 18-23 say they have taken an online class. However, seven in 10 believe online classes do not provide a true college experience.

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