Complaints Yield Millions in Relief for Student Borrowers

The latest annual report from the Consumer Financial Protection Bureau contains a clear message for borrowers encountering problems with loan servicers: Complain. More specifically, file a complaint with the CFPB.

“Complaints by student loan borrowers led to hundreds of millions of dollars in relief and important market reforms,” said CFPB Director Richard Cordray, in a statement.

“When borrowers are empowered to stand up for themselves, they can shape policy and spur government to take action,” said Seth Frotman, CFPB student loan ombudsman, in the same statement.

Premium Employers