If Jane Wiley and her husband, Ryan Wiley, both discharged from the Marines, don’t receive the housing allowance they get through the GI Bill by Nov. 1, she expects that they will run out of money for food and rent. They will also have to stop attending school if they can’t afford child care for their two kids.
The Wiley family is not alone. Because of a software issue, the Department of Veteran Affairs is struggling to pay student veterans the housing allowance and other benefits provided to them via the GI Bill.
The federal agency has paid some veterans too much, too little or nothing at all. It is up to two months late on payments in some cases, forcing potentially thousands of former service members to spiral financially.